Quality Matters

In my day job, my title is Quality Assurance Representative. My role is to assure that the products going out to our consumers are of the best quality possible. If the products coming from our suppliers and the products we send out the door is not cosmetically, functionally or safe per specification, it’s simple: they don’t go out the door. This leads to less returns and satisfied customers who will buy again…and again. I carry this role over into my jewelry and candle business. I want my products to be the best that I can make them, even if I have to make them over and over to get one good enough to send out the door. I want satisfied customers who will buy again…and again. Ask yourself what basic specifications need to be applied in your craft. In my jewelry business I have these: * All beads and findings must be of good quality and cosmetically conforming to my standards. * Jewelry pieces are to be made to exact specified lengths. * All wire wraps and loops are to be cut flush or filed for customer safety. * All clasps and findings must be secured to assure long wearing. * All jewelry must lay comfortable against your skin. * All jewelry must be pleasing to the eye. * All jewelry must be packaged well enough to assure no damage in shipping. * All jewelry must be costed at a reasonable price for consumers. I’m a self-taught crafter who is still learning new techniques, so I’m sure I will be adding more quality items to my list. What is yours? You can blog me at http://jstonecreationsjewelry.blogspot.com http://www.jstonecreations.plumdrop.com Shops: http://www.JStoneCreations.artfire.com http://www.jstonecreations.com http://www.hotnwaxycandles.com